Unlock the world of innovation as we explore its role and impact in society today, In this podcast series we explore subjects including innovation and service design, ethnography, prototyping, systems thinking, equality, inclusion and more. Learn from interviews and debates with some of the world's leading Design Thinkers and innovators.
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In our latest Design Thinker podcast we explore the importance of experimentation in business. We are on a quest to find out: What do we mean by experiments in business? Why should business leaders care? What does a good business experiment look like? And most practically of all, we are going to discuss how you run effective business experiments. The podcast guests today are well-placed to answer these questions. They are all involved in a new book - The Experimentation Field Book published by Columbia University Press. Natalie Foley and David Kester who feature, are two of the four co-authors alongside Professors Jeanne Liedtka and Elizabeth Chen, whilst one of Alan Penlington’s projects for British train company, South Western Railway, is featured in the book. With examples from Virgin Atlantic, Nike and South Western Rail, this podcast answers the fundamental question of why to run businesss experiments and how.
In this podcast we talk to our new Design Director, Goldie Chaudhuri. Goldie was Goldie was the individual we spoke to on our first ever podcast and we return to talk to her today, nearly four years later, to discuss her new role. Moreover, we focus on what it’s like working as an ensemble both within our team and with our clients themselves. This touches upon exciting projects involving South Western Railways and the Mayor's Design Lab, exploring how collaboration in design makes innovation possible.
How might we create equality of opportunity through design and tap talent potential in a multicultural society? That's the question we sought to explore in the first event of our 2023 Good Morning Design series: The Equity Activists. This event featured Design Thinkers Academy London and DK&A founder, David Kester, in conversation with the social entrepreneur, Poppy Jaman OBE, the HR expert, Loraine Matins OBE & the comedian, Ahir Shah. At the end of the panel discussion is an audience Q&A, for which the speakers were joined by Arup Major Project Director, Kate Hall & Assistant Director of Communities and Social Policy for the Greater London Authority, Tom Rahilly. The Equity Activists also saw the launch of the Mayor of London's 2023 Design Lab for Workforce Integration, which will be run by DK&A in partnership with the Black Leadership Group this year. Please get in touch if you want to find out more.
With LGBTQ+ hate crime on the rise, what would you do to stop it? For Marta Lima, a Technical Product Owner for Cloud Engineering at Vodafone, the answer lay in design. In this podcast she talks us through her creation of Zoteria, a new app to help the LGBTQ+ community and the wider public to come together and tackle the issue of hate crime. Here Marta shares her own experiences and those of the wider community to highlight what inspired her to make the app and the Design Thinking process that shaped her journey. Find out more about Zoteria here:
The pressures of the pandemic have left healthcare even more crippled than before. With patient backlog and patient waiting times at their worst in years across the NHS, Guy’s and St Thomas’ Trust knew they needed a new approach to improve Ambulatory Care for their patients. So they contacted our parent company, design consultancy DK&A, to research the problems patients are facing. This research could then be use to outline opportunity areas to innovate and help improve the patient experience. In our latest podcast we talk with our Innovation Lead Hattie Camp about the project with GSST and how Design Thinking can be used to improve healthcare. This includes a deep dive exploration of the research process and the challenges that were overcome to produce a piece of research that could make a difference.On top of that, Hattie looks back to her introduction to the Design Thinkers Academy London, including her terror whilst taking part in our Facilitation Mastery course, as well as looking forward to our Design Thinking Fundamentals course.