Dental Tech Talks

Dental Tech Talks

by Youssef Hanine

#33 – From Spreadsheets to Smart Clinics: Dr. Aditi Agarwal on Building Practice by Numbers

In this episode of Dental Tech Talks, we sit down with Dr. Aditi Agarwal, practicing general dentist, mother, and co-founder of Practice by Numbers, the all-in-one analytics platform helping thousands of practices turn data into action. What began as a personal spreadsheet hack has evolved into a powerful, AI-driven system that transforms phone calls, case acceptance, patient follow-ups, and insurance workflows into measurable ROI. Dr. Agarwal shares how her real-world frustrations with clinical inefficiencies inspired her to co-build a smarter, more connected way to run a dental practice, without sacrificing patient care or family time. From consent forms to call sentiment AI, we explore how she’s helping dentists reclaim their time and boost performance without switching their PMS.

#32 – From Burnout to Breakthrough: How Dr. Khan Built Dentrax to Fix Dental Ops

In this episode of Dental Tech Talks, we sit down with Dr. Vajahat Khan, pediatric dentist turned tech founder, who built DentTracks, a full-stack operational ecosystem designed to solve the business chaos in dentistry. Dr. Khan shares the journey from spreadsheets and burnout to building a multi-million-dollar SaaS platform that helps solo practices and DSOs streamline everything from appointment booking to collections. We unpack how DentTracks uses AI-powered VoIP, real-time reconciliation, staff incentivization, and document processing automation, all within one login. This is an inspiring story of grit, reinvention, and building smarter systems without losing the human touch.

#31 – From Scaling DSOs to Scaling Data: Vin Cardillo, Creator of Pronto, on AI-Powered Ops That Drive ROI

In this episode of Dental Tech Talks, we sit down with Vin Cardillo, DSO veteran and creator of Pronto, the AI-powered practice performance platform helping dental groups scale smarter. With over 25 years in dental operations, including leading a DSO to the #14 spot on the Inc. 500—Vin brings hard-won insights on what truly drives practice growth. We dive into the real reason most practices miss revenue targets (hint: it’s not marketing), how missed phone calls can cost six figures annually, and how Pronto is helping private-equity-backed DSOs optimize performance with fewer headaches. From real-time metrics and goal tracking to human-led coaching and AI-driven prioritization, Vin shares how Pronto is bridging the data-action gap in dentistry.

#30 – From Billion-Dollar Deals to AI Braces: Khamzat Asabaev, CEO of SoftSmile, on Building the Future of Orthodontics

In this episode of Dental Tech Talks, we sit down with Khamzat Asabaev, CEO and founder of SoftSmile, the AI-powered orthodontic platform redefining treatment planning. After a decade structuring multibillion-dollar M&A deals at Linklaters, Khamzat made an unexpected pivot—leaving corporate law to take on one of dental’s toughest challenges: improving the precision and scalability of orthodontic treatment through software. He shares how a failed startup and a genius friend led to the creation of Vision, SoftSmile’s flagship product, now powering over 60 aligner brands with FDA-cleared, biomechanically intelligent planning tools. We get into everything from FDA hurdles to patent strategy, why AI is the perfect co-pilot for orthodontists, and how SoftSmile is quietly building an ecosystem that could make high-quality ortho care radically more affordable and accessible.

#29 – Building Global Access to Dental Care: Julia Michelin, CEO of Dental AI Technologies, on the Nomadic Future of Diagnostics

In this episode of Dental Tech Talks, we sit down with Julia Michelin, dentist, global nomad, and founder of Dental AI Technologies, the team behind Nomad Dental AI, a mobile-first diagnostic tool designed to bring dental guidance to patients wherever they are. From her clinical roots in Brazil to building AI-driven platforms in Thailand, Julia shares how living and working across multiple healthcare systems inspired a mission to make dental care more accessible, affordable, and preventative. We discuss how deep learning is powering photo-based diagnostics, the challenge of global dental inconsistency, and what it means to reimagine dentistry for a truly connected world.

#28 – From 100 Patients a Day to 150 Million Lives: Dr. Vilas Sastry on Reinventing Emergency Dental Care with Teledentistry.com

In this episode of Dental Tech Talks, we’re joined by Dr. Vilas Sastry, CEO and founder of Teledentistry.com, a platform that’s redefined how and where dental care happens—now accessible to over 150 million patients through partnerships with 90+ insurance carriers. Dr. Sastry shares how he scaled insights from 15 years of running a high-volume practice into a tech-enabled solution that's slashing ER visits and saving public systems millions. From the operatory to public health policy, this conversation explores how clinical experience, insurance integration, and scalable infrastructure come together to unlock true dental accessibility.

#27 – Scaling with Precision: Dallin Kaufman, CEO of AccruDent, on Automation, DSOs, and Finding Your Niche

In this episode of Dental Tech Talks, we’re joined by Dallin Kaufman, co-founder and CEO of AccruDent, to talk about how simplicity and focus can drive real impact in dental operations. Dallin shares how AccruDent found its niche in dental billing services, and why their roadmap is focused not on flashy pivots, but on deep optimization—automation, speed, cost, and accuracy. We dig into the unique needs of DSOs, the future of dental support services, and how staying close to the problem (and your clients) can reveal your biggest growth opportunities. If you're building in dental or supporting practices at scale, this is a conversation worth hearing.

#26 - More Patients, Fewer Missed Calls: AI, Missed Calls, and the Truth Behind 600% ROI

In this episode of Dental Tech Talks, we sit down with David Herman, CMO and founder of Web Marketing For Dentists, to explore what 20 years of dental ad testing and 800,000 phone calls reveal about how practices actually grow. From his early days directing campaigns for General Motors and Blue Cross to building one of dentistry’s most data-driven marketing engines, David shares how AI is changing lead follow-up, why procedure-based positioning outperforms general messaging, and what separates the offices that thrive from those that stall. If your team is missing calls—or missing the mark—this one’s for you.

#25 – Fixing Dental Billing at the Source: Alvin Uta'i, CEO of Elite Dental Force, on AI, Insurance, and Practice Survival

In this episode of Dental Tech Talks, we sit down with Alvin Uta'i, CEO and founder of Elite Dental Force, to unpack how AI is transforming one of dentistry’s most painful bottlenecks: billing and insurance claims. Alvin shares his journey from logistics and consulting into dental tech, and how his passion for solving complex problems led to an AI-powered platform designed to prevent denials before they happen. We explore the real impact of denial prevention, fee negotiation, and real-time insurance verification, as well as why the human element will always matter in dental practice ops. If you’ve ever wondered how AI can protect your bottom line without replacing your team, this conversation is for you.

#24 – Building the Future of Dental Documentation with Voice AI: Rushi Ganmukhi of Bola AI

On this episode of Dental Tech Talks, we sits down with Rushi Ganmukhi, CEO and founder of Bola AI—the leading voice AI platform that’s transforming clinical documentation for dental practices. From MIT’s cutting-edge NLP research to real-world applications in the dental chair, Rushi shares how he’s built a system that has completed over five million notes and is helping practices improve accuracy, reduce stress, and ultimately scale smarter. Discover the challenges of building voice AI in a noisy dental environment, how integrations with practice management systems like Dentrix and Open Dental make adoption seamless, and what’s next in the AI-powered dental revolution. If you’re curious how voice technology can free up your team and unlock new growth, this one’s for you.
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