S01 E64 - CX foundation and Leadership with Jeannie Walters

Customer Experience Goals with the CX Goalkeeper by Gregorio Uglioni
The CX Goalkeeper had a smart discussion with Jeannie WaltersFounder and CEO of Experience Investigators, Customer Experience Speaker, Trainer, Podcast Host.In this episode you will learn:- Customer experience is more than a customer journey map or a Net Promoter Score.- It creates fewer ruined days for customers- CX is all about 3 things  ...  See more
Mar 07 2022
Keywords
customer experienceleadershipjeannie waltersthe cx castlinkedincrack the customer code