S01 E49 - CX Goalkeeper & ECXO with Silvana Buljan - E49 is about CX leadership on managerial level

The CX Goalkeeper had a smart discussion with Silvana Buljan Silvana is founder and CEO of Buljan & Partners Consulting, Ambassador of the ECXO and Professor of Customer Experience at the Mondragon Unibertsitatea in Spain. In this episode you will learn: - Some insights on the ECXO - Culture is key in a customer centric transformation - T ... See more
Nov 22 2021