S01 E19 - CX Goalkeeper with Marius Ghios - S1E19 is about customer led environments and future-focused leaders
Customer Experience Goals with the CX Goalkeeper by Gregorio UglioniMarius is a Customer Experience expert, an outstanding innovator and Judge at International CX Awards. He was named among the 50 most influential CX experts in UK.My learnings:Focus on customers’ needs and try to build everything around them (also leveraging available data).Often after the design of a new experience (or product), during t ... See more
Apr 25 2021