Leading a Human-Centric Digital Transformation: Expert Insights from Roy Atkinson

THE CX GOALKEEPER - Transformation, Customer Experience, and Leadership Goals by Gregorio Uglioni

Episode notes

Welcome to this enlightening episode of the CX Goalkeeper Podcast. Today, we're thrilled to have Roy Atkinson, CEO and Principal Advisor at Clifton Butterfield LLC, join us. We delve deep into the intricacies of digital transformation, the role of culture, and the importance of leadership. This episode is a must-listen for anyone interested in Business Transformation, Leadership, and Customer Experience.

Key Take-away

  • The Real Essence of Digital Transformation: It's not just about technology; it's about reimagining work and ways of working.
  • Culture's Role in Transformation: Aligning organizational culture with transformational goals is crucial for success.
  • Leadership Lessons: The importance of resilience and remov ... 
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Keywords
cultureleadershipdigital transformationleadership advices