
When Customer Voice Meets the Product - Saying goodbye to Maria and Welcoming Johanna.
CX change makers by Henrik Liderfelt & Maria Lallerman
S1 · E6
Oct 6, 2026
15:31
Episode notes
In this episode we say goodbye to co-host Maria Lallerman and welcome Johanna Blomé, Head of CPO office at Enento/UC, who joins Henrik as the new co-host. Maria shares where she will start now, lessons learned in the podcast, and CX within Enento while Johanna takes us inside the product perspective and why she thinks CX is such an interesting perspective for Enento, as they increase their commitment into their product portfolio development.
Keywords
CX Strategy
CX Execution
CX Metrics
Customer Experience (CX)
Customer Journey
Business Impact
Customer Feedback
Actionable Insights