Cutting Through The Noise

by Cutting Through The Noise

Join Australian business women, Stephanie Mason, and Hayley Mears as they explore the new business landscape in a post-pandemic world. They will take a deep dive into the disruption and changes across digital marketing, the supply chain, the influence of culture in business and the latest news in tech.

Podcast episodes

  • Season 2

  • Episode Fifteen. S2: Los Pastel owner Grace Clayton shares her career journey from solo operator, to salon owner and educator

    Episode Fifteen. S2: Los Pastel owner Grace Clayton shares her career journey from solo operator, to salon owner and educator

    In this episode Grace shares her hairdressing career story from leaving school in year 11 to working at a salon in Albany, then moving to London and Canada before returning to Perth to establish Los Pastel salon in Subiaco. Grace's vision for the Los Pastel brand emphasises the importance of maintaining steady growth and her unique approach to staff management. Hayley and Grace explore their views on the changing industry landscape and the challenges and opportunities it presents for salon owners, employees, and educators. Grace believes in evolving trends and techniques in the salon industry, emphasising the importance of customisation and specialised techniques in attracting and retaining clients and the strategic advantages of targeting a niche market and tailoring services to meet specific client needs. This episode is a MUST listen for any business owner who is looking for inspiration and guidance to follow their unique ideas and concepts rather than conform and follow traditional business models and concepts. @los_pastel @lospastel.education

  • Episode Fourteen. S2: Do No Harm, But Take No Sh*t

    Episode Fourteen. S2: Do No Harm, But Take No Sh*t

    Tom Donato and Hayley Mears discuss the challenges and opportunities facing the hairdressing industry, including adapting to changes in consumer preferences and technology. They emphasised the importance of prioritising client experience and quality, valuing employees, and creating a positive brand image. Tom highlighted the significance of prioritising quality, valuing employees and the importance of identifying and catering to the dream client. Tom emphasised the need to adapt to change and provide better quality services to stay ahead in the industry. https://www.tomdonato.com.au/ Instagram @tomdonatobuisinesscoach

  • Episode Thirteen. S2: Changing the innovation of colour delivery with Eco Heads P.O.D.

    Episode Thirteen. S2: Changing the innovation of colour delivery with Eco Heads P.O.D.

    In this enlightening episode, Benny Risher and Hayley Mears dive into the recent Hair Festival, highlighting the notable achievements of Ecoheads and POD by Ecoheads. They discuss the brand's core values, focusing on sustainability and creating a healthier, more professional working environment for stylists. The conversation sets the stage for a deeper exploration of Ecoheads' journey and its significant influence on the hairdressing industry. Key Highlights: Ecoheads' Vision and Core ValuesSustainability in the hairdressing industry. Creating a healthier working environment for stylists. Evolution and Market ChallengesInsights into the development of Ecoheads products. Initial challenges in conveying the value of water and energy-saving features. Environmental Impact of Salon PracticesAddressing excessive water consumption and harmful chemicals in hair coloring. EcoHeads' solutions reducing water usage by almost 60% and eliminating harmful chemicals. Benefits of the innovative POD three-stage system: Prep, Tone, and Sealer tablets. Perseverance and Inspiration in Creative PursuitsDrawing inspiration from iconic music figures like Keith Richards and Aerosmith. The importance of unwavering belief in one’s vision and determination. Personal experiences and cultural insights on overcoming challenges. Future CollaborationsMutual appreciation and plans for future collaboration. The positive relationship between Benny Risher, Hayley Mears, and Ecoheads. Stay connected with Ecoheads and learn more about their work: https://ecoheads.com.au/ https://www.podbyecoheads.com/

  • Episode Twelve. S2: Holistic Salons - The Future with CPR Hair

    Episode Twelve. S2: Holistic Salons - The Future with CPR Hair

    Welcome to our panel discussion on "Crafting Excellence and Inspiring Brilliance: The Future of Hairdressing with Holistic Salon Service." We're joined by the CPR team to explore the future of salon experiences. A holistic salon turns each visit into a rejuvenating journey, combining technical mastery, team culture, and efficient systems for a personalized, premium service. Our panelists share their top tips for enhancing team dynamics and staff wellbeing, boosting productivity and morale. We tackle industry challenges like recruiting new team members and managing last-minute cancellations, showing how a holistic approach offers practical solutions. For client engagement and retention, holistic practices make a big impact, with our experts sharing effective follow-up strategies and retention methods. For salon owners aiming to grow, we recommend integrating the incredible resources from The Circle Hub and online tools, discussing digital marketing and AI to future-proof the industry. The group discuss transitioning to holistic salons, emphasizing self-defined success, implementing systems with a coach, removing business barriers, and creating an inspiring vision. Subscribe to Cutting Through The Noise for more insights and share this episode with fellow hair professionals. Please stay connected with our panellists to follow the holistic journey! SOCIAL CHANNELS • CPR Instagram: www.instagram.com/cprhair/ • CPR Facebook: www.facebook.com/cprhair/ • The Circle Instagram: www.instagram.com/thecircle_cprhair/ • The Circle Facebook Community Group: www.facebook.com/groups/CPRTheCircle/ • CPR TikTok: www.tiktok.com/@cprhair WEBSITES • CPR Hair: www.cprhair.com • The Circle: www.the-circle.cprhair.com • Holistic Salon Service: www.holisticsalons.com • Education Hub: https://www.the-circle.cprhair.com/education

  • Episode Eleven. S2: Wellbeing & Wisdom: Empowering Hair Salon Success with Melissa Chandler

    Episode Eleven. S2: Wellbeing & Wisdom: Empowering Hair Salon Success with Melissa Chandler

    In this episode, we are thrilled to have Melissa Chandler, the esteemed owner of Bespoke Hair Artistry, a luxury hair salon renowned for its exceptional service and commitment to fostering a healthy work-life balance for its team. Melissa Chandler, fondly known as Mel, is the visionary owner of Bespoke Hair Artistry. Under her expert guidance, Bespoke has become synonymous with luxury and top-tier hair services. Mel’s deep passion for hair, combined with her keen understanding of the industry's demands, has enabled her to create a thriving environment where top stylists and hair experts excel both professionally and personally. Bespoke Hair Artistry not only delivers cutting-edge hair services but also champions a supportive and balanced workplace, ensuring that each team member feels valued and motivated. This unique approach has cultivated a loyal and satisfied clientele, setting Bespoke apart in the world of luxury salons. Episode Highlights: Mel's journey and inspiration for starting Bespoke Hair Artistry The importance of a healthy work-life balance in the beauty industry How Mel fosters a supportive and motivating environment for her team The impact of a positive workplace on client satisfaction and business success Tips for other salon owners looking to create a balanced and thriving workplace Don't miss out on the valuable insights shared in this episode! If you enjoyed our conversation with Mel and want to stay updated on future episodes, make sure to subscribe. Share this episode with fellow beauty industry professionals and friends who might find Mel's story as inspiring as we did. Stay connected with Melissa Chandler and Bespoke Hair Artistry on social media for more tips and inspiration: Instagram: @bespoke.hair.artistry Facebook: Bespoke Hair Artistry Website: www.bespokehairartistry.com