After the public launch of ChatGPT, Salesforce knew that AI agents were coming for it. AI agents are smart, autonomous programs set loose on an infinite number of specific tasks. The danger was that this giant company that revolutionized business software and popularized the very concept of software as a service might be overtaken by the next big thing.

One of the people it turned to to help prevent that was Prasad Thammineni. Now Prasad has his own company, Agentman, which is focused on helping organizations deploy AI agents that can automate sophisticated workflows without requiring users to write code. In Prasad's view, yes, AI agents might be as disruptive as many people fear. But he's also convinced that, like Salesforce, we can adapt. It's still early enough that we can all choose to be pioneers.

1:30 Prasad ref ...