2.6 The Importance of ​​Human Content Moderation & Digital Wellness, with Phil Tomlinson of TaskUs

The role of human content moderation is a critical part of most trust and safety initiatives, which requires an understanding of inclusivity and how to approach digital wellness for your teams.

TaskUs’s Global Lead for Trust & Safety, Phil Tomlinson, talks about why we need a hyperlocal approach to moderation that includes experts in country-specific legal frameworks and cultural nuance. He also covers how digital well-being for human moderation teams can be optimized through both expert care, as well as through automation and technology.

Growing up in South Africa during the dawn of the internet instilled in Phil the belief in making access to knowledge as free and as equitable to as many people as possible, and how to take both a global and regional approach to online safety.

Be part of the movement that not only tal ...