Best Practices for Jobs That Need...
Best Practices for Jobs That Need to Be Done

Best Practices by Steve Alexander

Episode notes

Join the conversation as Steve Alexander of Anagram sits down with Cory Pinegar, CEO of Teem, to explore how the "Jobs to Be Done" framework can sharpen decision-making inside optometry practices. Rather than chasing the latest buzzword, they focus on solving specific problems, like missed calls, outreach, and claim submission.

Cory brings a systems-first perspective built from running Teem. Together, he and Steve discuss stepping out of the daily "hamster wheel" to define real outcomes, why tracking trends beats chasing perfect metrics, and how leading and lagging indicators separate progress from noise.

Whether you're weighing a new tool, wondering why new patients aren't showing up in profit, or looking for the discipline to cut what isn't working, this episode offers practical guidance for sharper practice decisions.

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Keywords
optometryopticalmanagementpractice management