In this episode I speak about this Bathtub Refinishing business that seemingly seems straightforward from the outside looking in but is actually complex with a lot of moving parts to make it successful at scale, minding your reviews so you don’t only allow the negative feedback to dictate your reputation and why I love this industry. At the end I also touch on some observations I’ve made and things I have heard through the grapevine one how people feel about me. Enjoy 😉