Episode notes
Automakers are spending billions on future technology, but the market is still being decided by affordable gas cars, practical hybrids and whether a dealership simply asks for the appointment.
Today’s episode breaks down GM’s EV sales collapse after incentive expiration, Hyundai dropping the Tucson plug-in hybrid while leaning into conventional hybrids, Ford and Hyundai being separated by just 1,195 light-duty vehicle sales, MyKarma’s Stellantis service-lane integration, and CallRevu data showing dealers fail to ask for an appointment in 68% of sales calls.
Today's Key Headlines
~GM moved more than 670,000 U.S. vehicles, down 5.5% from the prior comparison
~Chevrolet Equinox EV sales fell 92.4%, while Blazer EV dropped over 84% and Hummer EV declined nearly 73%
~Hyundai drops the Tucson plug-in hybrid and leans into a 233-horsepower conventional hybrid setup
~Ford moved 507,395 light-duty vehicles versus 506,200 for Hyundai, Kia and Genesis combined
~CallRevu analyzed 965,000 sales calls and found reps failed to ask for an appointment 68% of the time
00:07 Automakers lose buyers over basic dealership follow-up
01:34 GM’s EV sales collapse after incentive expiration
04:38 Hyundai turns the Tucson into a conventional-hybrid play
07:41 Ford and Hyundai fight for the number-three U.S. sales spot
10:13 MyKarma connects Stellantis service diagnostics to the service lane
12:19 CallRevu exposes dealership phone-handling failures
15:04 Big takeaway: technology only works when the fundamentals work
17:30 Outro: will humans keep answering dealership phones?
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