Episode notes
Modern vehicles can update themselves over Wi-Fi, but a radio software bug can still knock out a rearview camera across hundreds of thousands of cars.
Today’s episode breaks down Stellantis recalling more than 848,000 Chrysler, Dodge, Jeep and Ram vehicles, California hybrids overtaking EVs, NADA’s sold-out tech expo in Orlando, the BMW Toronto AI-bot warning, and why dealership sales teams still need empathy in the final five minutes of the deal.
Today's Key Headlines
~Stellantis recalls more than 848,000 Chrysler, Dodge, Jeep and Ram vehicles over a rearview-camera software issue
~The recall fix is an over-the-air update tied to radio software, not camera hardware
~California registrations show hybrids overtaking pure EVs as mainstream buyers resist charging friction
~NADA’s upcoming Orlando show sells out its tech expo floor as dealers search for survival tools
~BMW Toronto’s AI-bot incident shows the financial and reputational risk of over-automating customer conversations
00:07 A $50,000 sale can still collapse in the final five minutes
01:48 Software architecture breaks old repair rules
02:18 Stellantis recalls more than 848,000 vehicles
05:23 Automakers face supply-chain chaos and shifting buyer demand
05:57 California hybrids overtake EVs
08:24 NADA’s Orlando tech expo shows dealer anxiety
11:11 AI must support humans, not replace them
16:49 Big takeaway: software sets the stage, humans close the deal
19:33 Outro
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