How to ensure successful collections system demo days

When procuring a new debt collection platform, the demonstration days are pivotal events that can shape the direction of your decision-making process. By the time you reach this stage, you’ll already have invested significant time and effort in your collections system selection process, and you’ll likely have narrowed down your options to 3 to 5 vendors.

Don’t take your foot of the accelerator now though! This is a critical point in your procurement journey – and one that you can’t afford to rush or skip past.

Too often, organisations underestimate the importance of these demo days, treating them as a ‘show and tell’ rather than a robust, structured evaluation exercise. Skimming over this stage or allowing vendors to dictate the agenda could lead to costly mistakes, misaligned expectations, and ultimately, selecting a system that fai ...