Closing the Experience Gap: Abhinav Arora on How AI Agents Are Reshaping Customer Service
Analytics Insight by Analytics Insight
E12
Jan 30, 2026
35:33
Episode notes
As AI agents enter customer service at scale, experience, not speed, becomes the real differentiator. EOSGlobe CEO and MD Abhinav Arora explains how AI-human collaboration drives trust, efficiency, and loyalty.
Keywords
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