Episode notes
Why You Can't Miss This Episode
In this episode, we explore how Verkkokauppa.com, Finland’s leading online retailer, has pioneered AI governance, balancing innovation with responsibility. Our guest, Ilja Ikonen, the company's CIO and CISO, shares how they built their AI governance framework, the principles guiding it, and how they ensure transparency, fairness, and compliance while driving AI-powered innovation.
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Keywords
AIartificial intelligencecxcustomer experienceexemployee experienceshirutecxpa finlandccxpsirte pihlajaAI governanceilja ikonenverkkokauppa.comAI complianceAI regulationsAI transparencyresponsible AIethical AIAI best practices