Episode notes
Welcome to the 9Innings Podcast where we Educate, Empower and Engage.
ON THIS WEEKS PODCAST: In this episode of "Facts of Our Feelings" Kevin explores the economics of convenience in modern consumer culture. He explains how technology has shifted labor costs from businesses to consumers, with examples like self-checkout, food delivery apps, and online banking.
While companies reduce expenses and boost profits, consumers pay premium prices while performing tasks previously handled by employees.
Kevin also highlights the hidden cost of lost human interaction, noting that efficiency-driven business models often sacrifice personal connection. Ultimately, he challenges listeners to question who truly benefits when technology is marketed as making life cheaper and easier.
(00:00:02) – The Economics of Convenience
(00:02:40) - Convenience Has Become the Product
(00:05:58) – When the Customer Becomes the Employee (
00:11:11) – The Hidden Price of Convenience
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Corrections: Editing by http://SwoleNerdProductions.com
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