“Waaait, Dr. Dentist Office... why did you send me this bill? But I paid everything I was supposed to! You TOLD me I wouldn’t have to pay anything else!”

If that conversation sounds familiar, you’re not alone. Confusion about patient portions is one of the biggest sources of billing disputes, frustrated patients, and lost revenue in dental practices.

In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen explain how to talk about patient portions clearly, consistently, confidently, and why they are not optional (wait, WHAT).

Because again, here’s the truth: patients aren’t upset that dentistry costs money… they’re upset when that bill is a surprise (and like, not the good kind). Why set up a situation where patient portions are som ...