Dental friendos: Is your treatment coding aligned with today’s opportunities, or stuck in last year’s rules and denials?

If your team is stuck appealing the same zero-pays over and over, wasting hours on claims that will never get paid, it’s time to rethink your coding processes.

In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen share a real-world story of a periodontal office that spent countless hours fighting appeals for codes that were never payable in the first place. The problem wasn’t effort — it was their expectations.

Points we discuss include:

• Why appealing every denial isn’t productive (and what to do instead)
• How to make coding reflect clinical truth and financial reality ...