"Nobody wakes up in the morning and decides they're going to sabotage their employer's workplace." — Jon Dario

Your team is busy. Extremely, visibly, productively busy. Nobody knows whether any of it is actually connected to the results you need. That's not a motivation problem. It's a management architecture problem — and it's more common at growth-stage companies than any executive wants to admit.

Jon Dario is a retail leadership veteran, five-time author, and creator of the AIM system — Action Item Management — a framework that turns managers from activity supervisors into execution experts who get radically reliable results. He runs the show, including a valet parking operation in midtown Manhattan where the stakes of a broken prioritization framework aren't a missed KPI — they're a crushed fender on a customer's car at 1 ...