03/30/2026 Multifamily Matters, Ep. #418 "Turning Tools Into Talent"

A conversation with longtime multifamily industry veteran, the fabulous David Creek, the Director of Maintenance with Milhaus... discussing why rushed onboarding in multifamily maintenance creates hesitation and mistakes, and how intentional Day One structure, clear communication channels, defined standards, embedded safety training, property-specific walkthroughs, rotating mentors, and consistent follow-up transform new hires from simply handed keys into confident, well-developed professionals.