Leadership in Manufacturing | Podcast in RSS.com

Leadership in Manufacturing

Leadership in Manufacturing

di Sannah Vinding

Amministrazione Carriere

How Distribution Leaders Build Trust as AI Speeds Up Work

Riad Nizam, President of Master Electronics, joins Sannah Vinding on the Leadership in Manufacturing Podcast to discuss how distribution leaders build trust as AI speeds up work across the electronics industry. Riad shares how Master Electronics builds a relationship-first culture through communication, decision-making, feedback, mindset, and customer and supplier trust. He also talks about how AI is helping the organization think differently, bigger, and faster, while people still own the final judgment. This conversation is for leaders in electronics distribution, manufacturing, supplier relationships, sales, product, and technical teams who want to move faster without losing trust, communication, or human judgment. In this episode, you will learn: How Master Electronics supports faster decisions with practical decision tools Why trust is still one of the strongest advantages in electronics distribution Where communication breaks down between suppliers, distributors, and customers What customers ask for now around tariffs, compliance, supply chain, pricing, and lead times How AI can help teams think differently without replacing human decision-making Why mindset, humility, and positive energy are hard to train later How leaders can make feedback easier by asking for it first Why culture has to grow from both the top and the team About the guest: Riad Nizam is President of Master Electronics, a family-owned and operated electronics distributor with more than 50 years of history. Master Electronics was founded by Ike Nizam in 1967. Riad has held leadership roles across sales, product marketing, general management, and executive leadership. Hosted by Sannah Vinding, engineer, product marketing and GTM leader, and host of the Leadership in Manufacturing Podcast. Stay curious. Keep learning.

Why Good Managers Build Trust Before They Need It

Nate Witsaman, Manager of New Market Development at DigiKey, joins Sannah Vinding on the Leadership in Manufacturing Podcast to discuss curiosity, communication, feedback, remote leadership, and developing people in technical teams. Good managers do not wait until something goes wrong to build trust with their people. Nate shares how he thinks about the shift from managing tasks to developing people. He talks about asking better questions, learning how people want to be recognized, making space for quieter voices, and building relationships before the hard moments arrive. In this episode, you will learn: Why curiosity is one of the strongest management skills How managers can build trust before a difficult conversation Why recognition and feedback need to be personal How remote leaders can avoid becoming only transactional Why quieter team members may need room and a direct invitation to speak How slowing down can help teams improve before pressure rises Why safe practice helps future leaders grow About the guest: Nate Witsaman, MBA, is Manager of New Market Development at DigiKey. He works with emerging technologies, supplier relationships, product onboarding, and market development across the electronics distribution ecosystem. Hosted by Sannah Vinding, engineer, product marketing and GTM leader, author of Visible or Invisible, and host of the Leadership in Manufacturing Podcast. Sign up for the newsletter: https://leadershipinmanufacturing.com/hello/ Sannah's book, Visible or Invisible, is coming this September. It is about how industrial B2B companies win buyers when AI builds the shortlist. Get on the list here: https://visibleorinvisible.com/ Stay curious. Keep learning.

Why Credibility Still Wins in Technical Sales

Technical sales still runs on credibility. AI can help teams move faster, but speed does not replace substance, follow-through, or customer trust. In this episode of the Leadership in Manufacturing Podcast, Sannah Vinding talks with Michael "Mic" Cardone, President at ENOVA USA. Mic leads the company's U.S. growth in professional audio cables and connectors for musicians, studios, live-sound teams, and AV integrators. Mic shares what he has learned from building ENOVA USA, using AI for marketing and business operations, learning new skills, and staying grounded in the kind of credibility customers can actually feel. One line from earlier in his career shaped the conversation: "All you salespeople, you're all foam and no beer." In this episode, you will learn: Why credibility still matters in technical sales How AI can support sales and marketing without replacing judgment Why authenticity matters when customers can spot generic messaging quickly What ownership teaches leaders about patience and decision-making How leaders can keep learning from people who know more than they do Why face-to-face communication still matters for younger leaders What persistence looks like when building a company About the guest: Michael "Mic" Cardone is President of ENOVA USA. He has more than 25 years of experience across sales, management, channel development, Pro AV, systems integration, telecommunications, and OEM markets. Hosted by Sannah Vinding, engineer, product marketing and GTM leader, author of Visible or Invisible, and host of the Leadership in Manufacturing Podcast. Sign up for the newsletter: https://leadershipinmanufacturing.com/hello/ Sannah's book, Visible or Invisible, is coming this September. It is about how industrial B2B companies win buyers when AI builds the shortlist. Get on the list here: https://visibleorinvisible.com/ Stay curious. Keep learning.

AI as the Assistant, Not the Salesperson

How should manufacturers use AI better without turning it into another tool that adds more noise? In this short follow-up conversation, Andy Coyle, Senior Director of Sales at ebm-papst Inc., talks about using AI for research, CRM updates, follow-up, documentation, quoting, and sales support. Sannah connects that back to the real leadership point: AI can speed up repetitive work, but people still own the thinking, the judgment, and the customer conversation. This short episode follows my two-part conversation with Andy Coyle. Listen to the full conversation in Episode 146 and Episode 147: Episode 146: Why the Last Mile of Sales Still Happens Face to Face https://leadershipinmanufacturing.com/why-the-last-mile-of-sales-still-happens-face-to-face-episode-146/ Episode 147: Why Strong Leaders Get Comfortable Saying “I Don’t Know” https://leadershipinmanufacturing.com/why-strong-leaders-get-comfortable-saying-i-dont-know-episode-147/ Andy Coyle has spent more than thirty years in electronics, distribution, and manufacturing sales, with experience at Hallmark Electronics, Sager Electronics, Laird Technologies, and ebm-papst. Hosted by Sannah Vinding, engineer, go-to-market leader, and host of the Leadership in Manufacturing Podcast. Sign up for the newsletter: https://leadershipinmanufacturing.com/hello/

Why Strong Leaders Get Comfortable Saying I Don’t Know

Strong leaders do not have every answer. They know how to make decisions, support their teams, and create enough trust that people can say what they need. In this episode of the Leadership in Manufacturing Podcast, Sannah Vinding continues her conversation with Andy Coyle, Senior Director of Sales at ebm-papst Inc. This is part two of the conversation. Part one focused on sales training, AI as a practical tool, and why the last mile of sales still depends on trust. Part two moves into leadership. If you missed part one of my conversation with Andy, listen to Episode 146, where we talked about sales training, AI as a practical tool, and why the last mile of sales still depends on trust. Andy talks about authenticity, having your team's back, making decisions with incomplete information, the mentors who shaped him, and the lesson he wishes he had learned earlier: being comfortable saying, "I don't know, but together we can figure this out." In this episode, you will learn: Why authenticity matters more than polish when people decide whether to trust a leader What it means to have your team's back in hard moments and good ones How leaders make decisions when the information is incomplete Why mentors can give direction without giving every answer How travel, relocation, and global work can shape leadership perspective Why your team decides what kind of leader you are How leaders can respond when someone asks for more direction Andy Coyle is Senior Director of Sales at ebm-papst Inc. He has spent more than thirty years in electronics, distribution, and manufacturing sales, with experience at Hallmark Electronics, Sager Electronics, Laird Technologies, and ebm-papst. Hosted by Sannah Vinding, engineer, go-to-market leader, and host of the Leadership in Manufacturing Podcast. Sign up for the newsletter: https://leadershipinmanufacturing.com/hello/ Stay curious. Keep learning.

Why the Last Mile of Sales Still Happens Face to Face

Sales teams have more tools than ever. Product training has expanded. CRM training has expanded. AI training is next. But the basics of selling still matter when a buyer pushes back, a customer relationship gets tense, or a major opportunity needs trust before it can move forward. In this episode of the Leadership in Manufacturing Podcast, Sannah Vinding talks with Andy Coyle, Senior Director of Sales at ebm-papst Inc., about sales training, trust, AI, and what it means to be a high-touch leader in a high-tech world. Andy shares why his team went back to the basics after COVID, including networking, prospecting, pre-call planning, sales calls, follow-up, and role play. He also talks about why vulnerability is a strength, how distribution and manufacturing move at different speeds, and why AI can support sales work without replacing human judgment. In this episode, you will learn: Why sales training still matters in electronics, manufacturing, and technical sales What gets lost when teams focus only on product, CRM, and tool training How vulnerability helps leaders and salespeople ask better questions Why distribution and manufacturing often work at different speeds What Andy's post-COVID sales boot camp taught his team How AI can help with research, comparison, and preparation Why the last mile of sales still depends on trust, judgment, and face-to-face conversation About the guest: Andy Coyle is Senior Director of Sales at ebm-papst Inc. He has spent more than thirty years in electronics, distribution, and manufacturing sales. His work focuses on sales leadership, channel development, customer and distributor relationships, and helping teams grow through people-first leadership. Hosted by Sannah Vinding, engineer, go-to-market leader, and host of the Leadership in Manufacturing Podcast. Subscribe to the Leadership in Manufacturing newsletter: https://leadershipinmanufacturing.com/hello/ Stay curious. Keep learning.

What Distribution Leaders Need Before They Automate

Automation can improve distribution operations, but only when leaders understand the work, the team, and the flexibility the business still needs. In this episode of the Leadership in Manufacturing Podcast, Sannah Vinding talks with Aaron Hein, Senior Director of Distribution Operations at Sager Electronics, about leading operational change, building a new distribution operation, and choosing flexibility before locking into automation too early. Aaron shares what he learned from leading teams through change, communicating when information is incomplete, and staying steady when the plan keeps shifting. He also talks about where AI fits in warehouse and distribution operations today, and why the human side of leadership still matters. In this episode, you will learn: What distribution leaders should consider before they automate Why flexibility can matter more than a fixed system in a new operation How to lead through a facility transition with empathy and clarity Why steady leadership matters when the plan keeps changing Where AI can help operations, and where human judgment still matters How leaders can build trust before asking teams to change What younger leaders should know about patience and opportunity Aaron Hein is Senior Director of Distribution Operations at Sager Electronics, where he leads operations, logistics, and quality efforts. He brings more than 15 years of experience in distribution, supply chain, continuous improvement, and industrial engineering across the electronics and manufacturing sectors. Hosted by Sannah Vinding, the Leadership in Manufacturing Podcast brings practical leadership conversations to leaders across electronics, manufacturing, distribution, and technical industries. Newsletter: https://leadershipinmanufacturing.com/hello/ Stay curious. Keep learning. This Podcast episode is sponsored by Sager Electronics

How Rep Firms Prove Value Beyond Sales

The manufacturers rep role is changing. Territory coverage and relationships still matter, but manufacturers now expect stronger opportunity visibility, better data, more technical confidence, and a clearer reason to keep investing in the rep relationship. In this episode of the Leadership in Manufacturing Podcast, Sannah Vinding continues her conversation with Walter Tobin, former CEO of the Electronics Representatives Association. This is part two of their discussion on the electronics channel, and it focuses on how rep firms need to evolve beyond traditional sales positioning. Walter explains why the best rep firms are thinking more like consulting firms, how AI can help identify customers and opportunities, why digital presence matters, and why succession planning should be visible to principals before it becomes a concern. In this episode, you will learn: Why rep firms need to prove value beyond the line card How lead flow has changed between reps and manufacturers Why digital presence matters for customer trust How the consulting mindset can help recruit technical talent Why succession planning matters to principals What manufacturers often misunderstand about the rep model Why technical training matters for the next generation of channel leaders How AI can help identify customers and opportunities About the guest: Walter Tobin is the former CEO of the Electronics Representatives Association. He spent much of his career in electronic distribution, including senior leadership at Future Electronics, before leading ERA and supporting the independent rep community across the electronics channel. Hosted by Sannah Vinding, engineer and go-to-market leader focused on practical leadership in technical environments. Sign up for the newsletter: https://leadershipinmanufacturing.com/hello/ Stay curious. Keep learning.

Why Sales Training Matters When Outreach Stops Working

Customers are harder to reach. Inboxes are full, LinkedIn pitches arrive too fast, and more outreach is not solving the problem. In this episode of the Leadership in Manufacturing Podcast, Sannah Vinding sits down with Walter Tobin, former CEO of the Electronics Representatives Association, to talk about why sales training matters in the electronics channel. Walter brings decades of experience across electronics distribution, manufacturer relationships, and the manufacturers rep community. The conversation covers how customer behavior has changed, why reps and distributors need to work together, what manufacturers risk when they bypass rep relationships, and where AI helps sales teams without replacing the human part. In this episode, you will learn: Why customers ignore most outreach today. How to think about value before sending the message. Why sales training is still missing in parts of the electronics industry. How reps and distributors can work together to win and keep the socket. Why AI helps with research, but not with trust. What it takes to become a trusted advisor in the electronics channel. About the guest: Walter Tobin is the former CEO of the Electronics Representatives Association. Before leading ERA, he held senior roles at Future Electronics, Pioneer-Standard, and Arrow Electronics. He is known for his work connecting manufacturers reps, distributors, and manufacturers across the electronics industry. Hosted by Sannah Vinding, engineer and go-to-market leader focused on how leaders operate when complexity is high and the answers are not always obvious. Newsletter: https://leadershipinmanufacturing.com/hello/ Stay curious. Keep learning.

Why Building Your Successor Is the Real Leadership Test

Jeff Newell is the President of Mouser Electronics, a global distributor with more than 4,000 employees, 1,200 manufacturer partners, and customers in 223 countries and territories. In this episode, Jeff sits down with Sannah Vinding to talk about what leadership actually looks like at the top of a multi-billion dollar global business. Jeff is direct, practical, and refuses to put himself on a pedestal. He is a servant leader. He does not ask his team to do anything he would not do himself. He believes the readiness of your successor is the most accurate signal of whether you are ready for your next role. He shares his own mistakes openly because he believes that is how trust is built. This is a conversation for senior leaders who are quietly asking themselves whether they are doing the work that actually moves people forward. In this episode, you will learn: Why building your successor is the real test of leadership readiness How to give feedback without making it personal Why a servant leader at the top of a global business gets more done How to step into a long-tenured leader's role without changing too much too fast Why being open about your own mistakes builds more trust than hiding them How to read industry cycles before they roll over * Why staying open is the career move most senior leaders stop making About the Guest: Jeff Newell is President of Mouser Electronics. Before stepping into the President role in 2025, he served as Senior Vice President of Products for over a decade. He spent more than 20 years at Texas Instruments earlier in his career. Hosted By: Sannah Vinding hosts the Leadership in Manufacturing Podcast. She is an engineer and go-to-market leader focused on how leaders operate when complexity is high and answers are not always obvious. Sign up for the newsletter at https://leadershipinmanufacturing.com/hello/ Stay curious. Keep learning.

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