Herohub Podcast

Herohub Podcast

di Jared Burt

Imprenditoria Amministrazione

Stagione 1

Powersports Sales and Employee Training with Ryan Moore

Join us as we sit down with Ryan Moore from Jeff Schmitt Lawn & Motorsports in Beaver Creek, Ohio, to explore what it takes to thrive in the power sports industry. From humble beginnings with just two product lines to managing 11-12 major brands including Polaris and Kubota, Ryan shares his journey from salesman to sales manager and the lessons learned along the way. Ryan reveals his unique approach to sales - focusing 80% on building trust and relationships rather than just selling the product. Discover his hands-on training methods for complex product lines and why he believes in working 24/7 to serve customers. Find more real stories and tips at herohub.com.

Standing Out in a Competitive Market with Daniel Greig

In this episode, Daniel Gregg of Concord Motorsports shares the story of his family's Polaris dealership near Cleveland, Ohio. Growing up on a farm and inheriting the dealership from his father, Daniel discusses the challenges of maintaining a competitive edge in a saturated market by focusing on personalized customer service and building genuine connections with clients. He emphasizes the importance of understanding each customer's unique needs, from their family dynamics to their specific use of off-road vehicles, while navigating the complex landscape of sales and service. Find more inspiration at herohub.com.

Adapting in an Evolving Industry with Reed Laylock

Today, we chat with Reed Laylock of Offroad Powersports and Accessories. Reed shares his journey growing up in the powersports industry, discussing the evolution of his family hobby to a thriving business. Reed candidly explores the challenges of balancing work and family life in retail, offers insights into industry training limitations, and reflects on the value of DealerHero 20 Group collaborations for dealership improvement and professional growth. Find more inspirations and check out our 20 Groups at herohub.com.

Marketing Revolution with Brandon Pack

Join us as Brandon Pack, a 28-year-old powersports marketing innovator, shares his journey from motocross racing to transforming digital strategies for dealerships nationwide. In this raw and inspiring conversation, Brandon reveals how personal challenges and entrepreneurial spirit drove him to build a game-changing marketing agency. From overcoming early setbacks to navigating the complex world of powersports marketing, Brandon provides an unfiltered look at building a successful business in a competitive industry. He'll challenge your understanding of digital marketing and share why 95% of dealerships are missing critical strategies for growth. With passion, humor, and hard-earned wisdom, Brandon demonstrates how personal resilience and strategic thinking can reshape an entire industry. This episode is a must-listen for entrepreneurs, power sports enthusiasts, and anyone seeking inspiration from a true trailblazer.

Relationship-Driven Sales and Industry Evolution with Jada Currie

In this episode, we dive into the world of powersports with Jada Curry, a seasoned industry veteran from North Bend Power Sports. With over 25 years of experience, Jada shares insights into dealership management, customer relationships, and the evolving landscape of recreational vehicles. From the rise of high-performance side-by-sides to the importance of personalized customer service, this conversation offers a behind-the-scenes look at a thriving dealership. Learn how Jada and her team transform sales into meaningful connections, navigate industry challenges, and create memorable experiences for their customers. Find more inspiration at herohub.com.

Marketing and Family-Conscious Business Management with Andy Witcher

In this episode, we chat with Andy Witcher of Hoffpauir Outdoor Superstore. He shares his remarkable journey transforming a small two-person dealership into a thriving off-road vehicle business in Texas. Andy reveals the power of supporting local nonprofits as a marketing initiative, the importance of work-life balance, how he considers his employees' family and personal lives, and the evolving landscape of the off-road vehicle industry. From selling just three units a month to now averaging 150, his story is a testament to passion, adaptability, and putting customers first. Want to explore Andy's DealerHero 20 Group recommendation? Find information at herohub.com.

Customer-Centric Management and Continous Learning with Jeff Lewis

Join us to chat with Jeff Lewis of Tommy's Motorsports, a 42-year industry veteran who's seen everything from furniture sales to motorcycle dealerships across the country. In this candid interview, Lewis shares his journey from Florida to Tennessee, revealing insights into successful dealership management, the importance of exceptional customer service, and his passion for riding. Discover how he transitioned from a minority partner to a contract troubleshooter, learned the value of patience in developing staff, and why he believes side-by-sides are now dominating the market. With a unique perspective spanning Harley and metric brands, Lewis offers a glimpse into the heart of the powersports industry, discussing everything from electric bike skepticism to the joy of family adventures on motorcycles and off-road vehicles. Inspired? Join us for more at herohub.com.

Family, Networking, and Joy in the Journey with Bob Beasley

In this episode of the Herohub Podcast, Bob Beasley of Bob's House of Honda, a third-generation powersports business owner from Jackson, Tennessee, shares his journey of running a family dealership that began in 1968 with motorcycles and evolved to include ATVs, watercraft, and side-by-side vehicles. Bob, who serves as General Manager, works alongside his parents and cousins, wearing multiple operational hats while maintaining a healthy work-life balance. Recently joining a DealerHero 20 Group, he discovered unexpected value in networking with other dealers and learning industry best practices, particularly around service management. Bob's philosophy centers on adaptability, viewing professional challenges as a continuum of good, better, and best, and finding joy in both his work and personal life by occasionally riding his Ranger around his property to clear his mind. Inspired? Find more at Herohub.com.

Team Building and Customer Service with Mike Holland

Join us on the Herohub Podcast as we dive into the inspiring journey of Mike Holland, owner of Big Country Powersports in Bowling Green, Kentucky. Discover how Mike transformed a small Polaris dealership into a thriving multi-brand business during the challenging times of COVID-19. Learn about his unique approach to customer service, team building, and community development. Mike shares insights on entrepreneurship, the importance of understanding customer needs, and creating a workplace that empowers employees. From his early days riding ATVs to building a successful business, this episode offers valuable lessons in leadership, adaptability, and the power of listening. Hear more stories like his at herohub.com

Customer Service and Running a Rural Business with Walter Raffel

In this inspiring episode of the Herohub Podcast, Walter Raffel of Raffles Engine Service shares his remarkable 72-year family business story. Starting as a small lawn and garden dealer in rural Ohio, Walter transformed the business from a $100,000 operation to a thriving $7 million enterprise. Hear his stories - including a tale about telling a farmer's wife to mow around her husband's favorite hat - here. Inspired? Hear more stories from dealers like Walter at herohub.com.

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