Customer Service and Running a Rural Business with Walter Raffel

In this inspiring episode of the Herohub Podcast, Walter Raffel of Raffles Engine Service shares his remarkable 72-year family business story. Starting as a small lawn and garden dealer in rural Ohio, Walter transformed the business from a $100,000 operation to a thriving $7 million enterprise. Hear his stories - including a tale about telling a farmer's wife to mow around her husband's favorite hat - here.

Inspired? Hear more stories from dealers like Walter at herohub.com.