Jake Stoll – Director of Partnerships at Rent Ready, a national turn services provider helping property managers simplify and standardize make readies.

From sticky notes to standardization: how property managers can cut turn times, improve resident experience, and unlock NOI.

Key Quotes

• “Most make ready boards are in the back of a basement somewhere totally siloed.”
• “We’ve seen average turn times at 18 days but management companies want 5.”
• “The first nine days determine retention. Speed without quality isn’t enough."
• “Data gives you visibility: reliability rates, quality rates, actual vendor performance.”
• “Patience is critical. Be present, be consistent and the change will come.”

Highl ...