10 Ways To Optimize Your Small/Medium-Sized Call Center

VoIPFirstMedia por VoIPFirstMedia

Notas del episodio

Learn 10 Ways to Optimize Your Small/Medium-Sized Call Center, including what reporting you should be looking at, how to optimize your call queues and call routing, and why it’s important to give you agents wrap-up time.

Palabras clave
voiptechnologytelecommutingcommunicationsmichiganunified communicationscall harborcall center