Behind the Facade

Behind the Facade

por Behind the Facade

From School Dropout To Building A 50-Person Company | Aron Little, A2Z Traffic

In Episode 13 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install sit down with Aron Little, Director of A2Z Traffic Management, for a conversation about building a business from scratch, learning through failure and what it really takes to scale quickly in the construction industry. Aron’s story starts in Melbourne’s west. He left school at around 14 years old, lost his first carpentry job after falling asleep on site, and eventually became a qualified bricklayer. From there, his career took him through earthmoving, trucks and even a smoothie bar in Moonee Ponds before an unexpected conversation overseas introduced him to the traffic management industry. Despite having no background in traffic management himself, Aron backed the opportunity and moved quickly. What followed was anything but straightforward. He had to learn the industry from the ground up, navigate a difficult business partnership, deal with accreditation problems, lose a major client and keep a growing team employed through some of the most difficult periods of the business. Today, A2Z Traffic Management has grown to around 50 staff and approximately 30 vehicles on the road, with Aron describing the business as having doubled in size each year since it began. The conversation gets into the realities of scaling that quickly, why relationships and reputation matter more than competing on price, how Aron uses systems and AI to improve accountability across the business, and why he believes business owners still need to spend time on the front line rather than disappearing completely into the office. The boys also talk about mentorship, building culture, developing young people, knowing your numbers, dealing with difficult employees and why talented people can still become a liability if they damage the culture around them. Timestamps: 00:00 Welcome Aron Little and the story behind Episode 13 02:35 Growing A2Z Traffic to around 50 staff and 30 vehicles in under four years 07:06 Becoming a bricklayer and growing up around old-school trades 16:31 From bricklaying to earthmoving, trucks and the opportunity that came during COVID 22:09 Starting A2Z Traffic and the business partnership that didn’t work out 32:24 Losing accreditation, losing a major client and wondering whether the business would survive 39:11 Getting through the hardest period of A2Z and learning to keep moving when everything goes wrong 45:54 Aron’s first major job goes completely wrong 46:55 Hundreds of cars are sent down the wrong detour 49:13 Owning the mistake and learning every detail of traffic management himself 51:12 Why the owner still needs to be on site 55:36 Working in the business versus working on the business 56:33 Backing young people and trusting a 24-year-old to help run the operation 58:17 Why business owners need to move between the office and the front line 01:01:50 What actually happens behind the scenes before a traffic management crew reaches site 01:04:33 Competing on price and why Aron refuses to be the cheapest 01:07:30 Using AI and systems to monitor performance, punctuality and accountability 01:09:47 Why good service is worth paying more for 01:12:27 Aron’s daily routine and why motivation no longer enters the equation 01:14:51 The next five years for A2Z Traffic and Aron’s ambition to keep expanding 01:23:07 How do you know your business is actually working rather than simply surviving through hard work? 01:27:01 What seemed important when you first started but ultimately didn’t matter? 01:32:21 Should you keep highly skilled employees who are bad for the culture? 01:41:09 Final thoughts and what comes next for A2Z Traffic

From Labourer To Building A Concrete Empire | Nouri, Concrete City & CreteMate

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In Episode 12 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install sit down with Nouri from Concrete City and founder of CreteMate for a raw conversation about concreting, business, work ethic, sacrifice and what it takes to build a name in the construction industry. Nouri takes us back to growing up in housing commission, trying different jobs and trades before finding concreting, and eventually realising just how far he could take it. He opens up about the hunger that has driven him throughout his career, the influence of his father, the pressure of never feeling like he had done enough, and why he believes hardship played such a major role in shaping the person and businessman he became. We get into the reality behind building Concrete City, from 3:30 AM starts and spending full days on the tools to managing crews, quoting work and organising jobs after hours. Nouri also tells the story of a 1,500m² concrete pour where eight workers he had booked failed to show up and another arrived drunk, leaving a seven-man crew to get through one of the hardest pours of his career. Experiences like this exposed a major problem in the industry and helped drive the thinking behind CreteMate, his platform designed to connect concrete businesses with workers while creating greater accountability through profiles, ratings and reviews. The conversation also explores Nouri's huge social media presence and the concrete videos that have reached millions of people, why he still wants to remain on the tools regardless of how large the business becomes, how he develops younger workers, and why he openly teaches techniques and helps other concreters even when they could be considered competitors. If you work in construction, concreting, facades, cladding, glazing, subcontracting, trades, estimating, project management, operations or business ownership, this episode is an unfiltered look at work ethic, leadership and the reality behind trying to build something bigger than yourself. Timestamps: 00:00 Concreting in Melbourne weather, early starts and why Nouri refuses to call a pour off 04:19 From nightclubs and trying different trades to discovering concreting 09:02 Hunger, hardship and the challenge from Nouri's father that changed his goals 14:43 The 3:30 AM routine and what a full day running Concrete City actually looks like 20:30 Learning the business side of construction and building his first concreting company 25:50 Growing up in housing commission and why Nouri never wanted his kids to experience the same hardship 31:22 Meeting Stefan in court, developing him and turning him into a leader on site 36:13 Building CreteMate and creating accountability in the concrete industry 39:42 Eight workers don't show up, one arrives drunk and seven men face a 1,500m² pour 44:48 Going viral, millions of views and building a personal brand through concrete 48:27 Why Nouri still wants to stay on the tools as Concrete City grows 52:27 Teaching competitors, figuring out floating stairs and learning by doing 59:50 Is it worth leaving a good job to start your own business? 01:03:07 Should you ever go into business with one of your closest mates? 01:10:11 The real cost of success, losing friendships and what ambition requires you to sacrifice 01:19:10 Nouri's favourite concrete project and the jobs that push his skills the furthest 01:27:41 Have tradies gone soft? The future of construction, leadership and developing the next generation 01:35:33 Final thoughts on work ethic, finding the right people and setting the benchmark

#11 - Leaving Australia's Biggest Builder To Start A Software Company | Damien Quinn & Visibuild

In Episode 11 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install sit down with Damien Quinn, founder of Visibuild, for one of the most unique conversations we have had on the podcast yet. Damien brings a wealth of on-site experience after a career spanning almost 15 years with one of Australia's most highly regarded builders, Multiplex. This episode gets into what it actually looks like to step away from a 15-year career in the construction industry to back yourself and build something from scratch. Damien unpacks the moment he decided to take the leap into tech, what the transition from site manager to software founder really felt like, and why his experience on the tools and on site turned out to be his biggest advantage in building a tech company for the construction sector. We also get into how AI is transforming the way construction businesses operate day to day, why doing things manually before automating them is the only way to build systems that scale, how Damien is navigating capital raises and investor pitches, and why the people who have lived and breathed site work are the best positioned to solve the industry's biggest operational challenges. If you work in construction, facades, cladding, glazing, project management, site management, subcontracting, trades, estimating, operations, software, or business ownership, this episode is a raw look at what it takes to back yourself completely and build something the industry actually needs. Timestamps: 00:00 Welcome Damien Quinn, founder of Visibuild and his 15-year career in construction 08:24 From managing sites with a clear set of plans to building a company from a blank sheet of paper 15:43 Why doing things manually before automating them is the only way to build systems that scale 24:17 How AI is changing the way construction businesses report, schedule and manage their teams 35:52 The moment Damien knew he had to step out of construction and back himself completely 44:11 Building a software company without a tech background and why construction experience is the advantage 58:30 Raising capital for the first time, pitch decks and what investors actually want to see 01:10:22 Why the construction industry is years behind on technology and what it will take to close the gap 01:28:44 Do things that don't scale first, then work out how to automate and make them efficient 01:41:09 The next 12 months for Visibuild, the Series B raise and what success looks like from here ABOUT BEHIND THE FACADE Behind the Facade is a construction podcast hosted by Jake Gorry, Director of Proline Group, and Daniel from Complex Facade Install Pty Ltd. The podcast goes behind the scenes of the facade, cladding, glazing and construction industry, sharing real conversations about business, leadership, site work, project delivery, culture and the people building the industry from the ground up.

#10 - The Realities Of Running A Commercial Carpentry Business In Australian Construction - Ethan Chittick

In Episode 10 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install sit down with Ethan Chittick, Director of Commercial Carpentry, for a raw and honest conversation about what it really takes to build a high performance construction business from the ground up. This episode gets into the culture, mindset and daily discipline behind one of Melbourne's most respected commercial carpentry businesses. Ethan breaks down how he built a team that goes to war for the company, why the best installers don't always make the best leaders, and how a production line mentality on site is the difference between a job that hums and one that bleeds money. We also get into the 4am club and why physical discipline is the foundation of business performance, how to get on the shortlist of the best tier one builders in the country, the right client right job mentality, why staying hungry matters more when you're on the way up than when you get there, and what it really means to build something that lasts beyond the next job. If you work in construction, commercial carpentry, facades, cladding, project management, site management, subcontracting, trades, estimating, operations, or business ownership, this episode is a masterclass in what high performance actually looks like on the tools and in the boardroom. Timestamps: 00:00 Welcome Ethan Chittick, the 4am club and why morning training sets up everything that follows 07:04 What a high performance day actually looks like for the director of a commercial carpentry business 12:55 Calendar discipline, being militant with your time and how the best operators structure their weeks 20:15 How Commercial Carpentry built a culture where the team competes with each other to perform 28:40 Production line mentality on site, one touch efficiency and how to make a job hum 40:18 Doors are the bread and butter and why process beats raw talent every time 47:07 Why promoting your best installer into leadership is often the biggest mistake you can make 52:00 The two metrics that tell you whether a job was actually successful 58:30 Right client right job, how to know which builders and scopes are worth your time 01:07:05 Why the best builders are the hardest to get in with and how to prove you belong there 01:12:30 Construction is chess not checkers, knowing the other subbies on your job before you price it 01:20:10 Staying hungry on the rise and why getting things is more fun than having them 01:25:58 Boys in a van to $150M, gratitude, goals and what the journey actually looks like ABOUT BEHIND THE FACADE Behind the Facade is a construction podcast hosted by Jake Gorry, Director of Proline Group, and Daniel from Complex Facade Install Pty Ltd. The podcast goes behind the scenes of the facade, cladding, glazing and construction industry, sharing real conversations about business, leadership, site work, project delivery, culture and the people building the industry from the ground up.

#9 - How To Turn A Slow Period In Construction Into Your Biggest Competitive Advantage

In Episode 9 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install sit down for a wide ranging conversation about what it really takes to build a construction business that can withstand the pressure of a slow market without compromising on standards or pricing. This episode gets into one of the most important mindset shifts in construction right now. We break down why turning down work you could win is sometimes the smartest move in the business, how five years of internal data is now driving every tender decision, and why the businesses that hold their standards through the slow period are the ones that come out the other side ahead. We also get into the AI voice tool that's producing 35,000 words in a weekend, why preparation before a job starts is worth more than anything you do on the tools, the 4am club and why physical discipline and business discipline are the same thing, a live Q&A from the audience on finding mentors and managing cash, and the mindset behind studying your competition and picking them off one by one. If you work in construction, facades, cladding, glazing, fabrication, project management, site management, subcontracting, trades, estimating, operations, or business ownership, this episode is a raw and honest look at how the best businesses in the industry hold their nerve when the work dries up and come out the other side stronger for it. Timestamps: 00:00 Intro and Whispr Flow, the AI voice tool producing 35,000 words in a weekend 05:36 Business update, $22 million in tenders out in one week and how new software doubled output 10:50 Why a 14% strike rate on tenders is intentional and why winning every job is a warning sign 14:23 Why signing cheap work in a slow market sets you up to lose money before you start 22:13 How to price jobs correctly using your own data instead of guessing 25:31 Mount Hospital prep and why the work you do before boots are on the ground determines everything 32:55 Mentor sessions, what Danny, Luke Edmonds and Griffo each taught Daniel about building a business 38:12 If you can't look after yourself you can't look after a business and the discipline connection 39:53 The 4am club, 15 gym memberships, ice baths and why training your leaders together changes everything 43:23 Live Q&A: how to find a mentor when you didn't grow up around successful people 48:17 Model the rise not the outcome and why studying your competition is fuel for the fire 01:08:36 The supply system one of the team built overnight and why building beats buying every time 01:12:10 Only 50% of your working day is actually productive and here's what to do about it 01:22:47 Biggest wins and biggest mistakes of the month and what the standard you walk past says about you

#8 - Australian Construction Has Run Out of Time to Ignore AI: It's Time To Catch Up

In Episode 8 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install sit down for a raw conversation about AI, data, systems, leadership, stepping away from the business, and what separates the construction businesses that are winning right now from the ones that are quietly falling behind. This episode dives into why most Australian construction businesses are years behind on the tools and systems that are already transforming the industry's best operators. Jake and Daniel break down how AI is being trained and embedded inside Proline Group, why data is the most underused asset in construction, and how measuring everything from labor hours to order patterns is changing the way decisions get made on site and in the office. They also get into what happens when a leader steps away from the business, why you can never skip the steps when building experience, how to capitalise on momentum when you've got it, and the performance review process they're using to develop the next generation of construction leaders. The conversation also covers internal awards, building software from scratch, leadership structure, the supporting cast behind every successful business, and why pen and paper still has to come before any software. If you work in construction, facades, cladding, glazing, fabrication, project management, site management, subcontracting, trades, estimating, operations, or business ownership, this episode gives a real look at how systems, data and leadership are separating the businesses that grow from the businesses that get left behind. Timestamps: 00:00 — Intro: The new war room and what's been happening 02:30 — Why stepping away from your business is one of the most valuable things a leader can do 07:23 — If your team can't function without you walking through the door, you've got a problem 13:53 — How Jake trained 35 people in how he personally uses AI and why the results have been baffling 17:21 — If you're not measuring it you're guessing — why data is the most underused asset in construction 19:34 — You can't skip steps — why experience is the one thing money can never buy 28:27 — The personality traits of the most naturally data driven people in construction 32:53 — Working in three degree conditions at Docklands — why leaders who haven't lived it can't judge the team 36:05 — The fortnightly AI award and the Built Not Bought award — how to drive innovation inside your business 43:44 — Cam's story — five roles before finding the one he was built for 01:06:20 — Performance reviews in construction — what they're really for and how to run them without it getting personal 01:14:17 — No one gets there alone — the supporting cast behind every successful construction business ABOUT BEHIND THE FACADE Behind the Facade is a construction podcast hosted by Jake Gorry, Director of Proline Group, and Daniel from Complex Facade Install Pty Ltd. The podcast goes behind the scenes of the facade, cladding, glazing and construction industry, sharing real conversations about business, leadership, site work, project delivery, culture and the people building the industry from the ground up.

#7 - Australia’s Construction Industry Is Too Slow For What’s Coming: The Cost Of Wasted Time

In Episode 7 of Behind the Facade, Jake from Proline Group and Daniel from Complex Facade Install Pty Ltd sit down for a raw conversation about time, speed, systems, leadership, automation, pressure, and what it really takes to run a fast moving construction business. This episode dives into the hidden cost of wasted time in construction. Jake and Daniel break down how small delays, poor planning, slow systems, unstructured leadership, and 15 minute gaps can compound across a project and destroy profit margin. They also talk about Proline Fab’s latest investment into automation, including new machinery, coil loading systems, AI driven wastage software, barcoding, offsite fabrication, and how better systems can help get product to site faster, reduce rework, support data centre projects, and create more value for builders and clients. The conversation also covers leadership routines, daily planning, pressure, decision making, productivity blocks, site management, hospital projects, tower projects, logistics, value management, pricing, meetings, team culture, and the mindset required to keep growing without losing control of the business. If you work in construction, facades, cladding, glazing, fabrication, project management, site management, subcontracting, trades, estimating, operations, or business ownership, this episode gives a real look at how speed, systems and leadership separate the businesses that grow from the businesses that get left behind. Timestamps: 00:00 - Intro and morning training 01:19 - Business update and Proline Fab growth 03:23 - New machinery, automation and fabrication systems 05:23 - Why time compounds across construction projects 06:28 - Leadership schedules, productivity and 15 minute increments 10:00 - Using AI to remove emotion from business decisions 13:42 - Morning planning, daily structure and site leadership 18:59 - Productive blocks and keeping teams moving 21:19 - Flow is fast, and fast is money 25:00 - Site leaders, paperwork and staying close to the action 29:51 - Hospital projects, tower projects and different site challenges 35:00 - Logistics, loading, access and non conventional thinking 40:00 - Handling pressure and making decisions quickly 45:00 - Perspective, family, health and business stress 50:00 - The cost of success and doing the hard work early 55:00 - Pricing, value management and finding project efficiencies 01:00:00 - Meetings, value creation and not wasting time 01:04:00 - Project highlights and successful site culture 01:07:00 - Team, promotions, fundraising and leadership moments 01:10:00 - Built Not Brought award and recognising the team ABOUT BEHIND THE FACADE Behind the Facade is a construction podcast hosted by Jake Gorry, Director of Proline Group, and Daniel from Complex Facade Install Pty Ltd. The podcast goes behind the scenes of the facade, cladding, glazing and construction industry, sharing real conversations about business, leadership, site work, project delivery, culture and the people building the industry from the ground up.

#6 - Adam Hall: From Bankruptcy To Building a $100M Brand in Construction

In Episode 6 of Behind the Facade, Jake Gorry from Proline Group and Daniel from Complex Facade Install Pty Ltd sit down with their first ever guest, Adam Hall, Managing Director of AH Fencing. They have a raw conversation about the brutal realities of scaling a subcontractor business, nationwide expansion, trade cash flow, leadership, and what it really takes to survive the early years. This episode dives into the true story of how Adam and his business partner Matt built a multi-state company from scratch after a previous employer went bust. They share the massive wake-up call of losing $200,000 in year one, waking up to find the ATO had wiped their bank account to $0, and how they recovered to build a highly profitable nationwide operation. They also break down the transition from a gun tradie to a world-class leader, the power of organic growth versus acquisition, building custom ERP software using Claude, dealing with cultures of entitlement on site, and why you need a level of sustained delusion to back yourself in this industry. If you work in construction, fencing, project management, site management, subcontracting, fabrication, or business ownership, this episode is packed with hard-learned, practical insight from people living it every day. Timestamps: 00:00 - Intro: Welcoming first guest Adam Hall 01:08 - Organic growth vs interstate acquisition 02:24 - Building culture and setting standards across multiple states 08:14 - Leadership structures and fixing the site to office disconnect 14:31 - Extreme ownership, actionable core values and positive reinforcement 19:54 - Setting clear expectations and avoiding the entitlement loop 27:04 - The origin of AH Fencing: Two tradies with zero money 29:27 - Wiped to $0: Surviving the first year loss and the ATO wake-up call 35:17 - Trading tools for coaching and introducing commercial acumen 42:58 - Subbie metrics: Knowing your costs vs the danger of undercutting 53:50 - Why gun workers don't always make great business leaders 01:04:57 - Using AI to build custom tools and accelerating your path to $100M ABOUT BEHIND THE FACADE Behind the Facade is a construction podcast hosted by Jake Gorry, Director of Proline Group, and Daniel from Complex Facade Install Pty Ltd. The podcast goes behind the scenes of the facade, cladding, glazing and construction industry, sharing real conversations about business, leadership, site work, project delivery, culture and the people building the industry from the ground up.

#5 - Australia's Construction Industry Is About To Explode: Nobody Is Ready

In Episode 5 of Behind the Facade, Jake Gorry from Proline Group and Daniel from Complex Facade Install Pty Ltd sit down for a raw conversation about business growth, leadership, fabrication, work ethic, mentorship, and what is coming next for the construction industry. This episode dives into the real day to day of running fast moving facade and construction businesses. Jake and Daniel break down their early morning routines, how they structure their days, how Proline’s in house fabrication division has changed the business, and why the next 12 to 24 months could be a massive period for construction. They also talk about the importance of saying no to the wrong jobs, choosing the right clients, building strong teams, bringing pride back into the craft, and why mentorship needs to become a bigger part of the industry again. If you work in construction, facades, cladding, fabrication, project management, site management, subcontracting, or business ownership, this episode is packed with practical insight from two people living it every day. Timestamps: 00:00 - Intro and Episode 5 01:22 - Why structured conversations matter 03:10 - Recording meetings, notes, AI and action items 04:31 - Tracking time, structure and productivity 07:03 - Why routine matters in work, business and life 08:53 - Daniel’s daily routine in season 15:02 - Jake’s daily routine and Proline Fab operations 20:39 - Building practical systems inside the fabrication shop 25:03 - How Proline Fab changed the business 34:23 - Why construction is about to get extremely busy 38:23 - Being selective with work and knowing when to say no 52:20 - Finding the missing link inside the business 54:54 - The handwritten resume story 01:01:43 - Mentorship, pride in the craft and quality workmanship 01:10:21 - Project highlights, biggest wins, pressures and shout outs ABOUT BEHIND THE FACADE Behind the Facade is a construction podcast hosted by Jake Gorry, Director of Proline Group, and Daniel from Complex Facade Install Pty Ltd. The podcast goes behind the scenes of the facade, cladding, glazing and construction industry, sharing real conversations about business, leadership, site work, project delivery, culture and the people building the industry from the ground up. FOLLOW THE PODCAST Subscribe for more conversations from inside the construction industry. Follow Jake Gorry and Proline Group Personal LinkedIn: https://www.linkedin.com/in/jake-gorry-87b30628b/ Company LinkedIn: https://au.linkedin.com/company/proline-aus Instagram: https://www.instagram.com/prolinegroupau/ Follow Daniel Alizzi and Complex Facade Install Pty Ltd LinkedIn: https://www.linkedin.com/company/complex-facade-install/ Instagram: https://www.instagram.com/complexfacadeinstallptyltd/ #BehindTheFacade #ConstructionPodcast #FacadeIndustry #Cladding #ConstructionAustralia #MelbourneConstruction #ProlineGroup #ComplexFacadeInstall #ConstructionBusiness #ProjectManagement #Fabrication #ConstructionLeadership

#4 - The Ugly Truth About Relationships In Construction (And Why Most People Get It Wrong)

Jake and Daniel are back for Episode 4. The conversation gets real about one of the most misunderstood parts of the construction industry: relationships. Are they just cliques and back-scratching, or is there something more to it? The boys break down how work is really won, what separates the subbies who keep getting the call from the ones who don't, and why delivering a job matters infinitely more than just knowing the right people. Along the way they get into cutting edge fabrication technology that's threatening to make offshore manufacturing obsolete, the debate around work weeks and RDOs, apprenticeship culture, modular prefab, and what overcommunicating on site actually looks like in practice.
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