How Customer Analytics is Transforming the Hospitality Industry. Ep 27- Dilpreet Singh

The Zista Podcast by Zista Education

Episode notes

Step into the future of hospitality with The Zista Podcast! We're thrilled to host Dilpreet Singh, currently spearheading CRM, Loyalty and Partnerships at ITC Hotels.Uncover the past, present, and future of customer loyalty programs, explore the enticing world of careers in customer data and analytics, and understand the power of CRM solutions in crafting extraordinary customer experiences.Tune in NOW and stay ahead of the curve! About The Zista Podcast: Zista Podcast addresses recurrent queries raised by students relating to a specific subject area. We invite industry professionals, senior academicians, and thought leaders to share insights, and provide much-needed clarity to undergraduate and postgraduate students.

customer experiencecustomer loyaltycrmcustomer relationship managementcustomer analyticsmarket researchcustomer relationship management in the hospitality industrycrm rocks