Driving Results Through Wellbeing Partnerships: Behind the Scenes with a Leading T&S BPO
Zevo Talks by Zevo Health
Episode notes
Speakers: Dr Michelle Teo, Sharon Nannetti (Global Services Delivery Director, Zevo Health), and Melanie Baxter (Global Wellbeing Director, Alorica).
Join us for a podcast-style conversation exploring what happens when organizations, wellbeing providers, and frontline employees work together to co-create meaningful mental health support.
Through lived experience, clinical insight, and operational delivery, our speakers share what makes a true partnership work in high-pressure Trust & Safety environments and what to avoid.
Key takeaways:
- How shared ownership leads to better wellbeing outcomes
- The role of moderator feedback in shaping effective support
- Why one-size-fits-all models fall short in global T&S
- How to measure impact beyond attendance and uptake ...
Keywords
workpace wellnesstrust & safetycontent moderation