In WP Legends Episode 120, we are joined by Jon Penland, CEO of Kinsta, who shares how his journey in the WordPress ecosystem began as a freelance writer and eventually led to leading one of the most respected managed WordPress hosting platforms in the world.

In this episode of WP Legends, Jon discusses how Kinsta built trust by focusing on performance, reliability, and customer-first decision making. He explains why most Kinsta customers move from other hosts after experiencing performance or support issues, and why agencies and businesses that rely on WordPress for revenue prioritize speed, security, and stability.

Jon also shares insights on communicating technical hosting benefits to non-technical users, the importance of focusing on outcomes instead of features, and how Kinsta approaches infrastructure security, malware protect ...