In this episode, James Russell and Alex are joined by Laura Thom, an experienced leader in Change and Transformation, to discuss how esure navigated a period of unprecedented challenge and change. Together, they reflect on the lessons learned from leading a major transformation programme during a time marked by the COVID-19 pandemic, the Ukraine war, and an energy crisis.

Key Topics

• Transformation Under Pressure: Laura shares her experiences leading esure through a comprehensive transformation, highlighting the unique pressures of managing change in a mid-sized organisation while facing significant external disruptions.
• Shifting Culture and Leadership: The conversation explores how esure’s leadership team evolved, moving from a traditional, hierarchical structure to a flatter, more open e ...