The Future of AI-Driven Customer Success & Go-To-Market Strategy

Beyond the Close by Velaris

Episode notes

AI is rewriting the GTM playbook. Post-sales is no longer just about ‘what happens after the deal’. It’s becoming the engine of growth. Are you ready?

Introducing Beyond the Close: Episode 1 🎙️

In this episode, we sit down with Jose Fernandez Castaño (Co-founder @ Velaris), Tim Budden (Head of AI @ Velaris) and Michael T. (GTM & Ops leader) to dive into:

  • How GTM roles are changing as a result of AI
  • How AI is helping post-sales teams evolve
  • What it takes to build a reliable AI layer across fragmented data and systems
  • The emerging role of the “Architect” CSM in modern post-sales orgs
  • How high-performing GTM teams can use AI to focus on moments that move the needle

🎧 Listen now to Beyond the Close — and ... 

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Keywords
Customer SuccessGTMAI