The Future of AI-Driven Customer Success & Go-To-Market Strategy
AI is rewriting the GTM playbook. Post-sales is no longer just about ‘what happens after the deal’. It’s becoming the engine of growth. Are you ready? Introducing Beyond the Close: Episode 1 🎙️ In this episode, we sit down with Jose Fernandez Castaño (Co-founder @ Velaris), Tim Budden (Head of AI @ Velaris) and Michael T. (GTM & Ops leader) to dive into: How GTM roles are changing as a result of AI How AI is helping post-sales teams evolve What it takes to build a reliable AI layer across fragmented data and systems The emerging role of the “Architect” CSM in modern post-sales orgs How high-performing GTM teams can use AI to focus on moments that move the needle 🎧 Listen now to Beyond the Close — and explore what the future of post-sales looks like.