Welcome to the Vacation Home Help Podcast. The only podcast dedicated to helping vacation rental owners self-manage their properties. Your hosts deliver short and sweet episodes, with actionable advice, tips and strategies to level up your hosting skills. Whether you are a complete beginner or been in the vacation home rental business for a while, you are in the right place to get the tools you need to succeed. Here are your hosts, John Candelario and Tim Casey.
John Candelario (00:34):
So, communication's super important. When a guest makes a booking, they're putting their trust in your hands and they want everything to go smoothly. But, how you communicate and how responsive you are really does matter right, Tim? Because, it sets the tone for the entire stay. What do y