Episode notes
Today, John and Tim discuss how to improve your airbnb response time, responsiveness score, and boosting your communication skills to create a more streamlined guest experience. Give your guests confidence. This episode is for those who are new to hosting on Airbnb & VRBO. In this episode, you will learn in under 10 minutes:
Setting the right tone for your guest's airbnb stay and improving confidence
Why you should use automation wisely
Actively listening, being personal, and actively communicating creates trust
Better hospitality through proactively communicating pre, during, and post-checkout
Proactive problem solving to help the guest during stay without skipping a beat
Earning referrals through excellent communication
What is an appropriate and timely response on Airbnb?
Want to know more, need more help or have an idea for a podcast episode? Reach out to us at john@vacationhomhelp.com. Join our owner community on facebook (we love to connect with other hosts!)
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