Episode notesWhen this happens, it is never a good situation, and prevention is always better than having to fix it. So this episode will go into prevention methods and ways you can make it right for your guests.
- Identify the WHY it happened after you fix the problem. Take care of the guest first
- Identify the cause so you can prevent in the future
- How to handle the guest
- How to handle the cleaner
- How to handle yourself
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