In this episode of The Layover, we sit down with Jessie Fischer, founder and CEO of GuestOS, to explore how artificial intelligence is transforming hospitality—not by replacing people, but by giving hotel teams more time to create meaningful guest experiences.

Raised in a family that has operated hotels near Yosemite National Park for more than 50 years, Jessie grew up answering phones, calming guests during wildfires and power outages, and learning firsthand what hospitality looks like when nature keeps you on your toes. Today, she’s channeling those experiences into GuestOS, an AI-powered hospitality platform helping hotels automate repetitive tasks while elevating service and personalization.

Jessie breaks down how GuestOS is:

• Automating repetitive guest inquiries so hotel staff ...