In this episode, Jeff and Scott discuss the core value of outstanding outcomes. They emphasize the importance of going above and beyond in customer service and delivering exceptional results.

Anticipating customer needs, providing personalized experiences, and offering suggestions for improvement are key hallmarks of outstanding outcomes. Jeff and Scott also discuss the importance of having a solutions architect who understands the customer's needs and a flexible product that can be tailored to fit their processes when integrating systems.

Plus, Scott offers others business leaders and founders advice on how to identify and articulate core values for a business.

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