The Two Seconds That Decide Whether Your Employee Trusts You
The People Work Podcast: Creating workplaces with fewer peop... by Shane Jacob
Episode notes
When someone on your team makes a mistake, what happens inside your mind before you respond?
In this episode, Shane Jacob shares a real example of implementing The Worth Work System and explains why leaders must protect the person before they judge the work.
Learn the three-step process: Recognize. Separate. Protect.
Because accountability works better when people trust their value is not on trial.
Keywords
Shane JacobThe Worth Work Systempsychological safetyJudge the Work Protect the PersonHow to correct employee behaviorBuilding trust in the workplaceGiving feedback without judgmentSeparating behavior from valueCreating accountability without fearholding employees accountable