Dr. Vega talks about the following in this interview.

The most important thing to know about associates, moving forward, is that their needs are secondary to the needs of the business.

Associates have to understand how the owner sees them and what their role is within the business.

Associates face massive levels of risk, even though it’s seldom acknowledged when compared to an owner’s risk, and they must learn how to reduce their exposure to that risk moving forward.

All associate-ships are great… until they aren’t. Be prepared.