Not everyone gets into the short-term rental industry by owning or managing properties, and Stephanie Rounds is proof of that. Matt and Austin sit down with Stephanie, Owner Relations Manager at Beachside VR on Florida's Space Coast, who found her way into the STR world over 12 years ago through photography and conference work with VRMA, eventually landing at Better Talent as a Talent Relationship Specialist before transitioning to the property management side of the business.

This one is a fun, candid conversation about what the owner relations role actually looks like from the inside, what owners really complain about, and why building genuine human relationships is still the most important skill in this industry.

Here is what you will learn:

How Stephanie built her career in STR entirely through relationships and networking r ...