In this episode we explore a tremendous tool for discovering your client's "map of the world". Rebecca West once observed that we don't have conversations, all we have is intersecting monologues!

SMART Listening gives you four MI_TY Questions that help you identify what your client means by what they say and a five level analysis tool to decode the Size, Movement,Attention, Reaction Style, and Time Orientation of their communication.

A pdf worksheet is available by contacting us at: taylorsbridgecast@gmail.com