This episode is part 2 of my conversation with one of my good friends, Keri Bednarz, about Virtual Assistance. If you weren’t able to follow this episode, please go back and listen to part 1.

Let’s jump right into Keri’s story and learn more about the effective way to work with VA.

[00:01 - 07:29] Training process

• Keri talks about the engagement matrix that they follow
• • Expertise matrix
  • Impact matrix
  • Deal flows
  • Brand growth and profitability
• Make sure you are putting out what people want to see
• Keri shares her experience of the training process at the very first two weeks
• • Had daily meetings with her VA to understand the job descriptions
• Rocket station keeps all of the VA account ...