Culture First With Practice Manager Cassie Perez

The Veterinary Optimist by Jennifer Evans

Episode notes

Season 2 | Episode 4 - Listen in as I dig into being a culture-first practice with Cassie Perez. Cassie has been Dr. Danny Earl's hospital manager for the last 7 years and has been side by side with him as they worked together to create what some would call, "A Unicorn Clinic."

We talk about how they trained leadership to have Key Production Driver meetings, how she puts communication first, and some of her best advice for running a thriving practice.