WTH is a KPI and why is it so imp...

WTH is a KPI and why is it so important?

The Veterinary Optimist by Jennifer Evans

Episode notes

Join Lisa Matthews and I as we discuss what KPI and P&L mean and what we can do to improve them. We dive into topics like missed invoice items, financial transparency and setting team goals. This is a great starter conversation for those that are new or aspire to be management in a clinic setting.