Welcome to The Transformation Observatory Podcast.

In this deep dive, we explore why many digital transformations fail despite massive investments in technology: the "people problem". Drawing on extensive research from the Leadership Initiative at Harvard Business School, this episode examines how successful leaders are shifting their focus from digital literacy to digital dexterity—creating a workforce that is both willing and able to leverage tools like generative AI for innovation.

The podcast details the four essential practices leaders must adopt to build this capability:

• Reframing the Challenge: Moving beyond a "technology-first" mindset to prioritize cultural transformation and new ways of working.
• Engaging From the T ...