Say No to Everything: How the Woman Who Built D.C.'s Health Insurance Marketplace from Scratch Made the Deadline that Nearly Every Other State Missed (Mila Kofman, Executive Director, DC Health Benefit Exchange Authority & DC Health Link))
The Think Small Podcast by The Think Small Podcast
Episode notes
In this episode of the Think Small Podcast, Mila Kofman, Executive Director of the DC Health Benefit Exchange Authority and DC Health Link, shares one of the most extraordinary startup stories the show has featured, and it did not happen in Silicon Valley. Appointed as the first and only employee of a government agency that did not yet exist, handed a federal deadline that was legally immovable, and given 10 months to build a technology platform, a team, a policy framework, and a functioning health insurance marketplace for the entire District of Columbia, Mila delivered. The federal government's version crashed on the same day DC Health Link opened. Only four states in the country made that deadline. Hers was one of them. Today, DC Health Link serves more than 100,000 DC residents and over 5,300 small businesses, employs 160 people, operates on ...