In this episode of the Think Small Podcast, Bill Black shares the journey of building National Fleet Management from a one-man operation into a multi-location, multi-state commercial vehicle service business. He explains how his early experience in his father’s shop and his time in the Marine Corps shaped his path, along with how he scaled the company through mobile services, strategic structure changes, and a focus on delivering dealership-level quality in the aftermarket industry.

The conversation dives into the realities of growth—especially the challenges of cash flow, hiring, and leadership. Bill reflects on lessons learned from nearly running out of money during expansion, the importance of separating business units, and building a high-performance team culture. Looking ahead, he outlines his goal of reaching $100 million in revenue a ...