Most hiring systems are designed to answer one question:

Can this person do the job?

Recruiters spend their time answering a very different one:

Will this person thrive here?

That distinction sits at the heart of Episode 6 of The Signal Lab. In the second installment of our five-part investigation into how hiring decisions are really made, Ian Davidson sits down with Jordan Franklin, co-founder and CEO of Stratus Consulting, an IT staffing firm that speaks with hundreds of candidates every week and has placed thousands of professionals into organizations ranging from Northwest Arkansas startups to Fortune 1 companies.

What emerges from the conversation is a fascinating realization: staffing firms aren't simply matching resumes to job descriptions. They're filling in the gaps ...