The Pawcast - The Business Side of the Pet Industries | Podcast on RSS.com

The Pawcast - The Business Side of the Pet Industries

The Pawcast - The Business Side of the Pet Industries

by Dr. Molly & Todd Rowland

Management How To

Season 1

What's Next

This episode highlights some upcoming industry expos as well as touches on the educational courses Dr. Molly will be presenting at Rocky Mountain Pet Expo and the U.S. Pet Pro Classic. This episode also highlights team member and industry spotlight interviews to come and introduces The Pawcast Facebook groups now available to share and network.

The Pawcast Intro Episode

This episode gives a background on Dr. Molly & Todd Rowland, why they wanted to start the podcast, and what the podcast will cover.

Boundaries Part I- Customers and Personal Life

This episode goes over why it is important to set boundaries with customers, procedures, and policies. Work/life balance and respect are essential parts of a positive quality of working life! Follow us on IG @ the_pawcast_411Follow Ethan on IG @ e_mandietrich_groomer

Boundaries Part II- Team Members & Leadership

This episode goes over how to address boundary issues with other team members and leadership, and why they are important.

Preventative Maintenance: Body, Mind, & Equipment

In this episode Dr. Molly & Todd go over the importance of preventative maintenance for body, mind, and equipment. The episode goes over must-haves to stay ahead of potential career-ending issues and prevent burnout.

Give Your Groomer a 2nd Date

In this episode Dr. Molly goes over the importance of customer communication and constructive feedback.

Rants & Raves: We Don't Negotiate With Terrorists (And I'm Not Talking About the Furry Type!)

In this episode Dr. Molly & Todd go over a few personal and submitted rants in the pet grooming industry involving unsolicited advice, customer unrealistic expectations, and pricing negotiating (or not!) The episode concludes with a rave about continuing education and the mention of the Rocky Mountain Groom Expo in Colorado Springs, CO July 7-9, 2023.

Forms and Agreements

Dr. Molly and Todd address groomer concerns and questions about agreement forms and pet releases, why they are important, and how to work them into your business model.

PetQuest Team Member Interview w/ Ethan Parsons

In this episode Dr. Molly and Todd talk with their longest team member, Ethan Parsons, live during night 1 of PetQuest! Ethan talks about his sponsorship with Precision Sharp, why he made the switch from corporate to private, competition grooming, the support for the LGBTQ+ community, and much more!

Rants and Raves from PetQuest

In this episode Dr. Molly & Todd discuss the positive environment and education at PetQuest along with rants regarding feedback from other attendees. Issues addressed include not being able to charge your worth, afford a software, address employee feedback, and more.

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